Jefferson Self-Service Account Recovery & Password Reset
Jefferson Enterprise Password Policy
Your new password must meet the following requirements:
- Must contain a minimum of 15 characters but can be as long as 64 characters.
- Must not contain your username.
- Must not repeat any of your previous 5 passwords.
- Must not contain more than 3 consecutive characters.
- Must contain at least 1 uppercase letter
- Must contain at least 1 lowercase letter
- Must contain at least 1 digit
- Must contain at least 1 special character
Note: The colon character, “:”, and non-English characters are not accepted. Passwords may contain spaces, which will count as a special character.
This passphrase generator can be used to generate a passphrase compliant with Jefferson’s password policy.
For Jefferson Colleagues
If you have a valid mobile phone number in Workday or Banner, use button below to reset your password.
If you have Microsoft Authenticator setup for MFA, use the button below to reset your password:
Note: If you know your password and still wish to reset it, please select the option, “I forgot my password”.
For Jefferson Students
Please use button below to reset your password.
Need Additional Assistance?
Please contact the IS&T Solution Center at 215-955-7975 if you need support or experience any issues using the Jefferson Self-service Password Reset Tool