Jefferson Self-Service Account Recovery & Password Reset

Jefferson Enterprise Password Policy

Your new password must meet the following requirements:
  • Passwords must still contain a minimum of 15 characters but can be as long as 64 characters.
  • Must not contain your username.
  • Must not repeat any of your previous 5 passwords.
  • Must not contain more than 3 consecutive characters.
  • Must contain at least 1 uppercase letter
  • Must contain at least 1 lowercase letter
  • Must contain at least 1 digit
  • Passwords may contain spaces, which will count as a special character.
  • Must contain at least 1 special character
    Note: The colon character, “:”, and non-English characters are not accepted.

For Jefferson Colleagues

Use button below to reset your password.

If you know your password and still wish to reset it, please select the option, “I forgot my password”.

If you are a new employee, or are not setup to use Microsoft Password Reset above, please follow this link:


For Jefferson Students

Please use button below to reset your password.

Need Additional Assistance?

Please contact the IS&T Solution Center at 215-955-7975 if you need support or experience any issues using the Jefferson Self-service Password Reset Tool