Jefferson Self-Service Account Recovery & Password Reset
Effective December 1st, 2024
Jefferson Enterprise Password Policy
Your new password must meet the following requirements:
- Passwords must still contain a minimum of 15 characters but can be as long as 64 characters.
- Must not contain your username.
- Must not repeat any of your previous 5 passwords.
- Passwords may contain spaces, which will count as a special character.
- Passwords must meet the following requirements:
- Must contain at least 1 uppercase letter
- Must contain at least 1 lowercase letter
- Must contain at least 1 digit
- Must contain at least 1 special character
For Jefferson Health, Jefferson Corporate & Jefferson Health Plan Users
Follow the button to reset your password.
If you know your password and still wish to reset it, please select the option, “I forgot my password”.
For LVHN Users: Options to Reset Your Password
- While working on a Leigh Vally Health Network computer on site: Update your password on your computer by pressing CTRL+ALT+DEL and choosing “Change a Password”.
- While off-site: Update your password on your computer by going to https://selfhelp.lvh.com to select Preferences > General and follow the instructions provided on the screen.
For Jefferson Students
Please follow the button reset your password.
Need Additional Assistance?
Please contact the IS&T Solution Center at 215-955-7975 if you need support or experience any issues using the Jefferson Self-service Password Reset Tool